Our Services

Kendle Healthcare works across two connected areas: identifying the right experts and planning how to engage them. Both are available independently. They can also be combined where it serves your programme.
Find the right KOL for your programme

KOL Identification & Mapping

We identify and prioritise experts within the specific scientific and strategic context of your programme, not just the most visible names in a specialty.

Our work draws on peer-reviewed literature, clinical guidelines, trial networks, congress programmes, and specialist working groups. Scoring frameworks are built for each project, based on how influence actually operates within that disease community.

KOL Engagement Strategy

We translate scientific and product objectives into structured engagement plans, defining which experts to involve, when, for what purpose, and how success will be measured.

Whether you bring an existing KOL list or ask us to help build one, the outcome is a plan that is practical, clearly reasoned, and defensible to internal stakeholders.

Not sure where to start?

Most projects begin with a conversation about objectives. If it would help to talk through your situation before deciding on scope, we are happy to do that.

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Joe Kendle

Client Services Director

Joe is a cornerstone of Kendle Healthcare, embodying mastery, experience, insight and integrity in everything he delivers.

With more than ten years of experience in KOL Identification and Mapping, Joe’s relationship with Kendle Healthcare began at its foundation. As a university student, he worked on the company’s very first project, gaining early and lasting insight into its standards, values and ambition. That continuity gives him a deep understanding of not just what we do, but why we do it.

After six years in secondary education, Joe returned to healthcare consultancy with a distinctive skill set. His teaching background sharpened his ability to communicate complex ideas with clarity and calm authority. Clients value his measured approach, thoughtful questioning and ability to bring structure to complexity.

Joe’s particular expertise lies in translating technology into meaningful strategic insight. He has been instrumental in advancing the use of Network Mapping within KOL engagement, ensuring that influence is understood in context rather than in isolation. His work combines analytical rigour with practical application, turning data into decisions clients can act on with confidence.

Beyond his professional role, Joe demonstrates integrity through sustained philanthropic commitment. He has raised significant funds for charity through endurance challenges, reflecting resilience, discipline and a strong sense of social responsibility.

Neil Kendle

Managing Director

Neil is more than Managing Director. He is the driving force behind Kendle Healthcare’s standards of mastery, insight and integrity.

With more than three decades of healthcare consultancy experience, Neil brings a depth of understanding that only time and immersion can build. His background as both a Medical Science Liaison and a Brand Manager gives him a rare dual perspective. He understands the priorities of medical professionals and the pressures facing commercial and marketing teams, allowing him to bridge strategy and science with credibility and clarity.

Neil has helped shape the modern healthcare consultancy landscape. He pioneered many of the industry’s established approaches to opinion leader identification and engagement, setting benchmarks that others have since followed. His work has always been grounded in rigorous thinking, ethical practice and a commitment to doing things properly, not simply quickly.

Under his leadership, Kendle Healthcare has earned its reputation for thoughtful strategy, precise execution and trusted partnerships. Clients value his judgement because it is informed by experience, sharpened by insight and guided by integrity.

Outside of work, Neil is a dedicated golfer, a passion he has pursued for more than 25 years. The discipline and focus the game demands mirror the qualities he brings to his professional life: patience, precision and a long term view.